Apple Music Won't Play My Library Mac

07.04.2020
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Here's what you need

Sep 19, 2019  When you turn on Sync Library in the Music app on your Mac or iTunes for Windows on your PC, Apple Music uploads and matches every song in your music library. As Apple Music uploads your music, you can check the status for each song. On your Mac, open the Music app. On your PC, open iTunes for Windows, choose Music from the pop-up menu, then click Library. Nov 09, 2017  Question: Q: when using Apple music I try to add music to my library and even though it says 'music added' it doesn't show up in my library ive only been able to add a handful of songs to my library successfully and the rest say they're added and don't show up.

  • Update your iPhone or iPod touch to the latest version of iOS, iPad to the latest version of iPadOS, or Mac to the latest version of macOS. On a PC, make sure that you have the latest version of iTunes for Windows.
  • Subscribe to Apple Music or iTunes Match.
  • Sign in to all of your devices with the same Apple ID that you use with Apple Music or iTunes Match.
  • Connect your devices to the Internet over a Wi-Fi or cellular network. On a Mac or PC, you can also connect to the Internet using Ethernet.

Apple Music and iTunes Match availability varies by country or region. Learn what's available in your country or region.

Turn on Sync Library

With the latest version of iOS, iPadOS, and macOS, Sync Library is turned on by default. If you turned off Sync Library, you can turn it back on. Just follow the steps below for your device.

On your iPhone, iPad, or iPod touch

  1. Go to Settings > Music.
  2. Turn on Sync Library. If you don't subscribe to Apple Music or iTunes Match, you won’t see an option to turn on Sync Library.

If Sync Library is updating or turned off, you'll see a message at the top of the Library tab in the Apple Music app.

On your Mac

  1. Open the Apple Music app.
  2. From the menu bar at the top of your screen, choose Music > Preferences.
  3. Go to the General tab and select Sync Library to turn it on. If you don't subscribe to Apple Music or iTunes Match, you won’t see an option to turn on Sync Library.
  4. Click OK.

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If you have a large music library, it might take some time to upload and sync your music library across all of your devices.

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On your PC with iTunes for Windows

In iTunes for Windows, iCloud Music Library isn't turned on by default. To turn on iCloud Music Library:

  1. Open iTunes.
  2. From the menu bar at the top of your screen, choose Edit > Preferences.
  3. Go to the General tab and select iCloud Music Library to turn it on. If you don't subscribe to Apple Music or iTunes Match, you won’t see an option to turn on iCloud Music Library.
  4. Click OK.
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If you have a large music library, it might take some time to upload and sync your music library across all of your devices.

On other devices

If you subscribe to Apple Music, you can also access your music library — without having to turn on Sync Library — on other devices that support the Apple Music app.

If you don't subscribe to Apple Music

  • If you only want to sync your existing music library across all of your devices, and not any music from the Apple Music catalog, you can subscribe to iTunes Match on your computer. iTunes Match lets you access your music library on any Apple device or a PC with iTunes for Windows.
  • If you buy music from the iTunes Store, you can redownload your past music purchases on your Apple device or a PC with iTunes for Windows.
  • You can also manually sync music from your computer to your iPhone, iPad, or iPod touch.

Need help?

  • If you sign out of your Apple ID or cancel your Apple Music or iTunes Match subscription, you won’t be able to access and sync your music library on all of your devices. The original song files will remain on the device that they were uploaded from.
  • Apple Music isn't a back up service. Make sure to back up your iPhone, iPad, iPod touch, Mac, or PC, so that you have a copy of your music and other information in case your device is ever replaced, lost, or damaged.
  • You can have up to 100,000 songs in your music library. Songs that you buy from the iTunes Store don't count against this limit.
  • If a song is grayed out, incorrect music plays, or you can’t access your music library, learn what to do.

Learn more

  • Learn how to join Apple Music.
  • Learn about the icons that you might see next to songs when you turn on Sync Library.
  • If Sync Library is turned on, a song that you delete from one device is deleted everywhere.
  • Learn what to do if songs in your music library are grayed out.

Check these things first

Check your settings and network connection on all of your devices:

  • Make sure that your devices have the latest version of iOS, iPadOS, macOS, or iTunes for Windows.
  • Make sure that Sync Library is turned on for all of your devices.
  • Connect all of your devices to the Internet.
  • Visit the Apple System Status page to see if there are interruptions in service in your country or region.

Apple Music isn't a backup service. Make sure to back up your music library before you make any changes.

If you can't find or play a song

If you can't find or play a song, check if you added it from Apple Music. If it came from another source, the song might be waiting to upload. Try these steps:

  1. Turn on your Mac or PC and connect it to the Internet.
  2. Open the Music app or iTunes for Windows.
  3. Keep the Music app or iTunes for Windows open so your library can finish uploading.

If you see an ineligible icon next to a song, delete the song, then add it back to your library. If you still see an ineligible icon next to a song, then that song can’t be uploaded.

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If a song is grayed out, then the song might be waiting to upload, no longer available, or not yet released from the Apple Music catalog.

If a song is missing

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Make sure that all of your devices have Sync Library turned on, and signed in with the same Apple ID.

If you’re still missing a song that you added from the Apple Music catalog, then the song might have been removed from Apple Music or is available under a different file name. Try searching Apple Music for the song, then add it to your library.

Turn Sync Library off, then turn it back on

You might be able to fix your issue by turning Sync Library off for all of your devices, then turning it back on again. Learn how.

Still need help?

If you still need help with Sync Library, contact Apple Support.

Learn more

  • To sync your music library across all of your devices, subscribe to Apple Music.
  • See if Apple Music is available in your country or region.
  • Learn how to delete songs and music videos from your library.